The Equus Vets team are dedicated to providing our clients with a professional and thorough service. If you are dissatisfied with our services, we would like to hear from you. We do our best to resolve any complaints we receive as efficiently as possible.
How to complain:
If you feel able to speak to a member of our team about your complaint, please contact us via telephone 01837 214004. You will either be directed to the vet in charge or the practice manager.
Alternatively, you can write your complaint in and email and send it to . The practice manager or vet in charge will be in contact with you upon receipt of your email.
Postal option – You can write your complaint in a letter and post it to us.
Please address your letter to:
FAO The practice manager
Equus Vets
64 Fore Street
North Tawton
Devon
EX20 2DT
Our aim is to get any complaints we receive delt with a quickly and efficiently as possible but can take up to a maximum of 10 days.
